jeet's Privacy Policy

1.1 Information Collected at Registration

When you create an account on jeet, we collect the following information:

• Full name (both Bengali and English are accepted)
• Date of birth (for age verification — to confirm the 21+ age requirement)
• Mobile number
• Email address
• User-created password (stored in encrypted form)
• National ID card or passport number (at the time of identity verification)

1.2 Transaction Information

A record of every deposit and withdrawal transaction is stored in our system. This includes the transaction date, amount, payment method used (bKash, Nagad, Rocket, Upay), and the unique transaction reference number. These records are used to maintain account security and prevent potential fraud.

1.3 Automatically Collected Information

When you use our site, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Time of site access and how long you spent on each page
• Cookie and session data
• Referral source (which channel you came from to reach the site)

2.1 Primary Purposes

The information collected is primarily used for the following:

• Managing accounts and ensuring secure login
• Processing deposits and withdrawals
• Correctly delivering bonuses and promotional offers
• Providing support through the customer service team (live chat and email)
• Monitoring account security and identifying suspicious activity

2.2 Secondary Purposes

In addition to the primary purposes above, we also use information to:

• Improve site performance and review user experience
• Send relevant promotional messages (which you can opt out of at any time)
• Meet legal obligations and resolve disputes
• Analyse and resolve technical issues on the platform

2.3 Age Verification and Responsible Gaming

All gaming and betting activity on jeet is for users aged 21 and above. The date of birth and identity document information collected at registration are used directly for this age verification. Account information is also used to apply the limits described in our Responsible Gaming guidelines.

3.1 Technical Security

We use industry-standard security technology to protect your information:

• SSL (Secure Sockets Layer) encryption — all data exchanged between your browser and our server is encrypted
• Password hashing — your password is never stored in plain text, only an encrypted hash is kept
• Two-factor verification (OTP) — an OTP is sent to your mobile for login and financial transactions
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

3.2 Staff Training and Access Controls

Access to user data is restricted to authorised staff only. Each staff member receives training on data protection, and their access logs are reviewed regularly. No staff member may view user information beyond what their role requires.

3.3 Data Retention Period

All information is retained while your account remains active. Even after an account is closed, certain transaction and identity verification records must be kept for a set period due to legal obligations. After that period, the data is securely deleted.

4.1 When Information Is Shared

jeet does not generally sell or transfer your personal information to any third party. However, limited information may need to be shared in the following situations:

• Payment processors: Transaction information necessary to complete deposits and withdrawals is shared with bKash, Nagad, Rocket, or Upay.
• Legal authorities: Information may be provided in response to a lawful request from government authorities under Bangladesh law.
• Technology partners: Technology partners used to operate the platform may process limited information under strict confidentiality agreements.
• Fraud prevention: In cases of suspicious activity, relevant information may be shared with security agencies.

4.2 What We Never Do

We want to be clear that:

• Your information is not sold to advertisers or marketing companies.
• Your information is not given to unrelated third parties without your consent.
• Full payment card numbers or banking passwords are not stored on jeet's servers.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. jeet uses the following types of cookies:

• Essential cookies: Required to maintain login sessions and for security — these cannot be turned off.
• Functional cookies: Used to remember your language preference and site settings.
• Analytics cookies: Used to understand how the site is used — these do not contain personal identity information.

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may affect login and core site functionality. Detailed instructions on managing cookies can be found in your browser's help section.

6.1 Right to View and Correct Information

When you log in to your jeet account, you can view and update most of your information — including your name, mobile number, and email — from the profile section. Changes to identity document information will require assistance from the customer service team.

6.2 Requesting Data Deletion

You may request that your account be closed. However, certain information (such as transaction records) must be retained for a set period due to legal obligations. Account closure requests can be submitted to the support team via live chat or email.

6.3 Opting Out of Promotional Communications

If you want to stop receiving promotional messages or offers from jeet, you can let us know through your account settings or by contacting customer support, and it will be actioned promptly. Transaction-related and security messages cannot be turned off, as they are part of keeping your account safe.

jeet's services are not intended for anyone under 21 years of age. We never knowingly collect information from minors. An age verification process is in place at registration, and if there is reason to suspect that an account holder is underage, the matter is investigated and the account is closed. To learn more about us, visit the about jeet page.

This privacy policy may be updated from time to time to reflect changes in technology, law, or business operations. If there are any significant changes, you will be notified via your registered email or mobile number. After each update, the "Last Updated" date at the top of the page will change. Checking this page regularly is an easy way to stay informed about your rights.

9.1 Privacy-Related Contact

If you have any questions, complaints, or requests to delete information regarding this policy, please contact our support team:

• Live Chat: Available directly from any page on the site, 24 hours a day, 7 days a week
• Email: [email protected]

Our support team provides assistance in both Bengali and English.

9.2 Complaints Process

If you have a privacy-related complaint, please send us the details by email. We aim to respond within 7 business days. Complex cases may take longer, but an interim update will be sent in such cases. Answers to common service questions can be found in the FAQ section.